Rooter Hero has a reputation as one of the least reputable and dishonest plumbing companies in Southern California. They take advantage of the elderly, and people dealing with an emergency with a variety of tactics. Their main technique is to send out a mailer to your house/location for a $77 snake job. They then use false images and video to scare the homeowner into believing a massive project is needed – costing over $40,000 in some cases. Many of the reviews here tell of this story, and many of them had the problem resolved by other reputable plumbing companies for less than $200. BEWARE if you decide to use Rooter!
All reviews on this page can be found here: https://www.yelp.com/biz/rooter-hero-plumbing-san-jose-2?sort_by=rating_asc